Shipping policy

Last Updated: 29th August 2025

At The Soul Stitch, we are committed to providing a seamless shopping experience through reliable and efficient shipping services. Please take a moment to review our Shipping Policy to understand how we process and deliver your orders.

1. Shipping Methods

We offer the following shipping options:

Within India

  • Standard Shipping: 5–10 business days

  • Express Shipping: 2–3 business days

International Shipping

  • Estimated Delivery: 7–10 business days

2. Shipping Locations

We ship worldwide.

3. Order Processing Time

Orders are typically processed within 2 business days after payment is confirmed.
Please note: Processing times may vary during peak seasons or promotional events.

4. Estimated Delivery Times

  • Standard Shipping (India): 5–10 business days

  • Express Shipping (India): 2–3 business days

  • International Shipping: 7–10 business days

5. Shipping Fees

Shipping fees are calculated based on your location, selected shipping method, and the weight and dimensions of your order.
You will be able to view the applicable shipping charges at checkout before finalizing your purchase.

6. Order Tracking

Once your order is shipped, a tracking number will be sent to your email.
You can track your shipment status via our website or the provided tracking link.

7. International Shipping

For orders outside India, additional customs fees, taxes, or import duties may apply.
Customers are responsible for paying any such charges imposed by their local authorities.

8. Delivery Delays

While we strive to meet all estimated delivery timelines, unforeseen circumstances—such as weather events, customs inspections, or logistical delays—may occasionally impact delivery times.
We appreciate your understanding and patience in such cases.

9. Missing or Damaged Items

If you receive an order with missing or damaged items, please contact our Customer Support Team within 7 days of receiving your order.
We will address and resolve the issue promptly.

10. Contact Us

If you have any questions about this Shipping Policy or need assistance with your order, please reach out to us at:
📧 support@thesoulstitch.com

By placing an order with The Soul Stitch, you acknowledge and accept the terms outlined in this Shipping Policy.

Thank you for choosing The Soul Stitch — we look forward to serving you with exceptional products and reliable service.